FAQ


Frequently Asked Questions

Q: Where did the Quick Order go?

A: For your convenience, we have now integrated our Quick Order feature into the search bar.

To use the Quick Order feature, please follow these steps:

1. Go to the search bar in the top right hand corner.
2. Type the PTL item # of the first item you are looking for, then type a comma and a space, then the next item, and repeat as necessary up to 30 items at a time. (For example: T399A, 8617763, DM051, DM052, DM050, etc.)
3. Once you’ve entered the items you wish to order, click “search”. (You will now see all of the items that you listed.)
5. Next, simply update the quantity for each of the items you wish to order and click add to cart at the end of the list.
6. If you are ordering more than 30 items, please repeat steps 1 – 5

Q: Why is there a minimum order quantity per item?

A: We do our very best to ensure that every item is delivered to our customers is in perfect selling condition. Our minimum order quantity per item ensures that items are packed safely in the small inner cases that the manufacturer intended them to be shipped in.   So that we can prevent damages.